MediumPolicy · usually medium

External reporting address is not authorised

Reports are directed to another domain that has not published the required authorisation record.

Check your own domain

What causes this

When a DMARC rua or ruf address is at a different domain from the one being reported on, the receiving domain must publish a record at yourdomain.com._report._dmarc.theirdomain.com saying it accepts reports for you. Without it, conforming receivers refuse to send the reports. This is easy to miss because the DMARC record itself looks perfectly valid.

What it breaks

Aggregate reports are not delivered, so the policy produces no data even though it appears configured.

How to fix it

Publish the authorisation record at the reporting domain.

  1. At the domain that receives the reports, create a TXT record named yourdomain.com._report._dmarc.
  2. Set its value to v=DMARC1.
  3. If the reporting address belongs to a vendor, they normally publish this for you — check their setup guide.

Specification: RFC 7489 — DMARC

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